Gill Transport — Logistics Automation Case Study

Gill Transport: Automating Freight Dispatch in BC

Client: Gill Transport — BC-based trucking and freight company
Services: Dispatch Automation · Driver Communication Workflows · Operational Dashboard

Industry: Logistics & Freight

The Challenge

Gill Transport was managing dispatch, driver check-ins, and load tracking through a combination of phone calls, WhatsApp messages, and spreadsheets. As their fleet grew, the manual coordination became a bottleneck — dispatchers were spending hours each day chasing status updates, and management had no real-time visibility into where loads were or whether deliveries were on schedule.

What We Built

AAAHAR designed and delivered a custom dispatch automation system tailored to Gill Transport’s existing workflow:

• Automated Load Assignment — Loads are auto-assigned to available drivers based on location and schedule, with SMS notifications sent directly to drivers
• Driver Check-In Workflow — Drivers confirm pickup and delivery via a simple mobile web form — no app download required
• Live Operations Dashboard — Dispatchers and management see real-time load status, driver location updates, and delivery confirmations in one view
• QuickBooks Integration — Completed loads automatically generate invoices in QuickBooks, eliminating manual data entry at billing time

The Result

Gill Transport reduced dispatcher coordination time by over 60% within the first month. Billing errors dropped significantly due to the automated QuickBooks sync, and management gained the real-time visibility they needed to make faster decisions during peak periods.

Results based on client-reported internal workflow comparison before and after implementation.

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